We wanted a marketing agency that was nimble, that could keep up with the fast pace of our marketplace and culture. One that was capable of making adjustments on the fly, and could get our clients what they wanted, when they wanted it. So, we assembled a team of fantastic listeners, quick thinkers, and experienced creators—and built a process to match. A process that’s flexible; that’s quick; that our clients can actually contribute to; and that’s fun.
Capabilities Are Key
We wanted a marketing agency that was full-service—with advertising and branding chops—that not only had the experience necessary to bring on big brands, but had the enthusiasm it takes to enjoy helping smaller companies and non-profits, too. So, we cultivated a group of friendly marketing professionals, passionate digital experts, veteran designers, branding buffs, and young creative talent—everything you need to be full-service, and fully accessible.
Happiness Is Everything
Really though, we wanted a marketing agency that was committed to making our clients happy. So, we shaped our culture—and our candor—around that idea. We structured our meetings, check-ins and presentations to be more personal. We focused more on our relationships: responding to calls and emails promptly, taking the time to listen, really listen, to our partners, and genuinely caring about their opinions. And once we were doing it, really doing it, some pretty incredible things started happening.